kartu bet Platform Privacy Notice
This page describes what we collect when you use kartu bet and how we keep that data protected. We collect personal information — your name, email, phone number, and government ID — to verify your identity, process your deposits and withdrawals, and communicate with you about your account. We encrypt all data and do not share it with third parties except where required by law or to process your transactions.
Our platform operates live-dealer tables, sportsbook markets, and slot games accessible to users in supported jurisdictions. When you create an account on kartu bet, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or withdraw your winnings, we collect and process information necessary to complete those transactions securely.
We are committed to transparency about how we handle your data. This notice explains what we collect, how we use it, how long we keep it, and what rights you have. If you have questions about our privacy practices, our support team is available to help.
What Data We Collect
We collect different types of information depending on how you use kartu bet. When you register, we collect your name, email address, phone number, and date of birth. We use this information to create your account and verify your identity.
Before your first withdrawal, we collect a copy of your government-issued ID and a selfie to verify that you are who you claim to be. This verification process is standard practice in online gaming and helps us prevent fraud and money laundering.
When you deposit or withdraw funds, we collect information about your payment method and transaction amount. We do not store your payment card or bank account details — payment processing is handled by certified third-party providers. We only store a record that a transaction occurred.
When you use kartu bet, we collect information about your activity — which games you play, how much you bet, when you log in, and which device you use. We use this information to improve our platform, detect fraud, and comply with legal requirements.
How We Use Your Data
We use your personal data for specific purposes. We use your name, email, and phone number to create and manage your account, communicate with you about account activity, and respond to your support requests. We use your ID and selfie to verify your identity before your first withdrawal and to comply with anti-money-laundering regulations.
We use your transaction history to process deposits and withdrawals, calculate your account balance, and settle your bets. We use your activity data to detect fraud, prevent abuse, and improve our platform. We may also use your data to comply with legal requests from authorities.
We do not use your data for marketing purposes unless you have explicitly opted in. We do not sell your data to third parties. We may share your data with payment processors, fraud-detection services, and legal authorities where required by law.
How Long We Keep Your Data
We keep your account data for as long as your account is active. If you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering regulations and to resolve any disputes that may arise.
We keep transaction records (deposits, withdrawals, bets, settlements) for a minimum of five years. We keep your ID and selfie for the duration of your account plus five years after closure. We keep your activity logs for a minimum of two years.
If you request deletion of your data, we will delete it where legally permitted, but we may retain certain information for compliance purposes. Contact our support team to request data deletion.
We at kartu bet encrypt your data, limit access to authorized staff, and do not share your information with third parties except where required by law or to process your transactions.
Third-Party Data Processors
We use third-party service providers to process payments, detect fraud, and provide customer support. These providers have access to your data only to the extent necessary to perform their services. We require all third-party processors to maintain strict confidentiality and security standards.
Our payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle your payment information according to their own privacy policies. We do not store your payment details — they are processed directly by the payment provider.
Our servers may be located outside Indonesia. By using kartu bet, you consent to your data being transferred to and processed in other jurisdictions. We maintain the same security standards regardless of server location.
Your Rights Regarding Your Data
You have the right to access your personal data. You can view your account information, transaction history, and activity logs by logging into your kartu bet account. You can also request a complete copy of your data by contacting our support team.
You have the right to correct inaccurate data. If your name, email, or phone number is incorrect, you can update it in your account settings. If you need to update your ID information, contact our support team.
You have the right to request deletion of your data, subject to legal retention requirements. Contact our support team to request deletion. We will delete your data where legally permitted, but we may retain certain information for compliance purposes.
You have the right to object to certain uses of your data. If you do not want to receive communications from us, you can opt out through your account settings. If you have concerns about how we use your data, contact our support team.
Security Measures
We protect your data with encryption, secure servers, and access controls. All data transmitted between your device and our servers is encrypted using industry-standard protocols. Your password is encrypted and stored securely — we do not store it in plain text.
We recommend enabling two-factor authentication (2FA) in your kartu bet account settings. 2FA requires a code from your phone each time you log in from a new device, making unauthorized access much harder. We also recommend using a strong, unique password and changing it regularly.
Our staff have access to your data only when necessary to perform their jobs. We maintain strict access controls and audit logs to track who accesses your data and when. If we detect unauthorized access, we investigate immediately and notify you.
Cookies and Tracking
We use cookies to remember your login status, store your preferences, and analyze how you use kartu bet. Cookies are small files stored on your device that help us provide a better experience. You can disable cookies in your browser settings, but this may affect your ability to use our platform.
We use analytics tools to understand how players use kartu bet — which games are popular, how long sessions last, and where players encounter problems. This information helps us improve our platform. We do not use this data to identify you personally.
Jurisdiction and Legal Notice
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
We may be required to disclose your data to legal authorities in response to a court order, subpoena, or other legal process. We will notify you of such requests where legally permitted to do so.
Changes to This Privacy Notice
We may update this privacy notice from time to time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of kartu bet after changes take effect constitutes your acceptance of the updated notice.
Contact Us About Privacy
If you have questions about our privacy practices, how we use your data, or your rights regarding your data, contact our support team through the Help section in your kartu bet account. We respond in Indonesian and English. We aim to respond to all privacy inquiries within a reasonable timeframe.
You can also request a copy of your data, ask us to correct inaccurate information, or request deletion by contacting our support team. We will process your request in accordance with applicable law.
Summary
We at kartu bet collect personal information necessary to verify your identity, process your transactions, and improve our platform. We encrypt your data, limit access to authorized staff, and do not share your information with third parties except where required by law or to process your transactions. We keep your data secure and provide you with rights to access, correct, and request deletion of your information.
Our platform operates across Indonesia, supporting payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We are committed to protecting your privacy and complying with applicable data protection laws. If you have questions about how we handle your data, our support team is available to help.